Franchise Redress

We helped to expose 7-Eleven, Domino’s Pizza, Retail Food Group, Mortgage Choice among others.
Advocating for reform

Best known for helping to expose corporate misconduct at 7-Eleven, Domino’s Pizza, and Retail Food Group, Franchise Redress maintains a meaningful presence within the franchise sector.

7-Eleven, Domino's Pizza, Retail Food Group - Franchise Redress

In late 2021, our organisation was invited to take part in Treasury's Advisory Group regarding the proposed public Disclosure Registry for prospective franchisees. As a member of this group, we are advocating for increased transparency with the goal of improving franchisor disclosure in the franchise sector following multiple scandals. This will hopefully assist prospective franchisees with their due diligence.

Franchisee help

Franchisees often find us when they are overwhelmed financially and emotionally. The first thing we need franchisees to know is, you are not alone. We offer communication tips or services to assist you in managing your matter. Many franchisees have issues around the profitability of their business - this is very common, so please don't be afraid to reach out to us for an in-confidence chat. We are not lawyers and do not provide legal or financial advice. Where necessary, we might refer you to a trusted franchise lawyer.

In addition to communication advice, we also provide support and general business consulting to franchisees. If you believe the issues you're facing are systemic within the whole franchise network, please get in touch ASAP. We help to expose unethical behaviour and if you are currently researching how to do this, you've come to the right people. You can call us any time 24/7 or visit our contact form.

Considering buying a franchise? Please be careful, attentive, and inquisitive! We have a list of questions prospective franchisees can ask franchising brands before they enter into Franchise Agreements. These questions cannot be found anywhere else and are formed from years of franchising advocacy and being closely involved in franchisee disputes with franchisors. We know the franchisor tricks and fluff marketing tactics used to distract you from asking the real questions. Due diligence is of the utmost importance before investing some of your life savings - spending hundreds or thousands on research can end up saving everything.

We suggest current, former, or prospective franchisees book a one hour sessions with us - in many instances, we do not even need to be involved beyond just providing some communication tips. However, if we are available, more complex matters might require greater input. Enquire here.

Franchisor help

Did you know franchisors have engaged us for general consulting? We've been told we're refreshing and young voices in the franchise consulting world. First and foremost, we are only interested in assisting franchisors genuinely striving to be ethical. Believe it or not, we don't hate franchising. We are strong advocates for ethics in franchising and improving franchisor relationships with their franchisees. We don't believe it's fair that ethical franchisors should suffer while their unethical competitors win the awards and continue to grow.

Please don't contact us to see if any of your franchisees have reached out. We don't divulge that information. We are happy to provide virtual or in-person consulting sessions on a specific issue within your network, or more general guidance on common mistakes franchisors make. Don't expect the old-school 'butcher paper and texta' and 'talk between yourselves' roundtable session from us.

Ignore the rumours about us and see what the fuss is about.

The best thing about us is that we aren't 'Yes Men' or sycophants. Small, medium and large franchisors must understand the reality of the franchise industry to best protect themselves from common mistakes. We aren't going to mince words. Being straight up with you will help improve the moral standing of your network. This is especially considering the franchise industry is in a state of reform. If you are up for a challenging discussion and learning some hard truths, and most importantly are striving to be an ethical network, we are happy to provide our services to you. Remember that our knowledge and insights have been accumulated through investigating and exposing corporate misconduct: no other franchise consultant can say they have dedicated years to exposing misconduct in the franchise sector. That's what makes us unique. Contact us here.

Whistleblowers and industry tip-offs

We conduct detailed research and investigative work into the franchise industry and specific models on a national scale. In some cases, where systemic issues are prolonged with many people impacted, we will help expose such conduct in the public interest. We are used to speaking to whistleblowers, and handle confidential documents regularly. Please don't hesitate to call us 24/7 or email us on our secure email

Please Enquire below to learn more about what we do. Journalists are also welcome to call us anytime 24/7.

Want to get in touch as an analyst?
Please visit our research website: Diligence Research